For Gym Owners
Gym Owner Playbook
How to get your gym running on the FitStat gym software: members, renewals, GST invoices, payments, check-ins and WhatsApp reminders under your gym's own name. Online sign-up is paused for now, so our team sets every new gym up with you.
← All playbooksSee what the software does
Members and plans, GST billing, online payments on your own Razorpay, WhatsApp reminders from your own number, kiosk, QR and biometric check-in, a member app, and staff, payroll and P&L. Watch the 2-minute video on the FitStat for gyms page.
FitStat for gymsTick the checklist
Gather your gym's name, the web address you want (yourgym.fitstat.ai), the owner's email and mobile, and your state. For the first week you'll also want your plans, staff list, member list, logo and GSTIN.
Open the checklistTalk to our team
Call or WhatsApp our sales line on +91 9606603004, or write to hello@fitstat.in, Monday to Saturday, 9 AM to 7 PM IST. We walk you through the software and set your gym up with you. You get a 14-day free trial, no card needed.
Contact salesSign in and set up
We send you your login. Your gym app is live at your own web address, and the Getting started card takes you through plans, staff, members and settings.
- Bring your members from YDL, Kore or Excel: the Import members page reads your export as it is, tidies it, and shows you what it will import before it changes anything. Balances owed come across too.
- No WhatsApp Business number? Reminders, receipts and login codes go by email instead.
Pick a plan and pay
Standard is ₹24,000 and Premium ₹48,000 per branch per year, plus 18% GST. You can also pay quarterly, half-yearly, or for 2 or 3 years at a lower price. Pay from the Billing page in your gym app and get a GST invoice from FitStat Co.
- Launch offers: Founding 25 (first 25 gyms on a 1-year or longer plan) gets free migration and staff training on Standard and a two-year price lock; pay during your trial and get 13 months for 12; switching from YDL or Kore gets free migration.
- Refer a gym: when it first pays for a 1-year or longer term, we add 2 months to yours.
Grow: more branches, your own domain
Add a branch from the gym app whenever you open one; every branch shows in one view. Premium gyms can put their gym app at their own domain, like app.yourgym.in.
Get help when you need it
Raise a support ticket from your gym app, or call or WhatsApp the IT support desk on +91 9606635003. Standard support runs Monday to Saturday, 9 AM to 7 PM; Premium adds longer hours and faster response.
Service LevelsRather we run it? FitStat managed operations
On top of the software, FitStat's team can run your back-office: payroll and compliance, owner reporting, and operations, under a branded, co-branded or white-label stance.
Managed operationsFrequently asked
Why can't I sign up online?
Online sign-up is paused for now, and our team is setting gyms up directly. It takes the same few details and you still get the 14-day free trial. Call or WhatsApp our sales line on +91 9606603004 and we'll get your gym running with you.
What happens when the trial ends?
Pick Standard or Premium on the Billing page. If you don't pay, nothing is deleted: after a 7-day grace period the app becomes read-only and you can still export all your data.
Can I get a refund?
Quarterly, half-yearly and annual terms are not refunded once they start. If you leave a 2- or 3-year term early, you get back what you paid less one twelfth of the annual price for each month started, less a 10% early-exit charge on what is left, within 30 days. The Gym Software Terms (section 3) have a worked example.
Who owns the data, and where is it kept?
You do. FitStat processes it for you under our Data Processing Agreement, never sells it, and keeps it in India on servers in Mumbai. You can export everything at any time.
Do my members see FitStat's name?
Your receipts, emails, member app and web address carry your gym's name and logo. Members pay into your own Razorpay account and get messages from your own WhatsApp number.
Do I need to switch CRMs to use FitStat's managed operations?
No. Managed operations work with your existing CRM (YDL, Kore, or others), or with the FitStat gym software.
Still stuck? Get in touch and we'll help directly.