FitStat Ops · Managed operations
We run your gym's back-office
Gym Operations Management · CRM-Agnostic · Multi-Brand Stance
Looking for software your own team runs? See the
FitStat gym software, from ₹24,000 per
branch a year. FitStat Ops is the service on top: our team does the work for you.
What We Are
FitStat Ops is FitStat's managed operations service for gyms. We run the back-office of independent fitness studios — payroll, compliance, tech, and reporting — regardless of which software the gym already uses. We fit around you, not the other way around.
We operate visibly or silently depending on what each gym needs. At Fit Formula we're fully branded. At others, we're the invisible engine. Either way, the service is identical.
FitStat Ops is one of
six things FitStat runs today, alongside our own gym (FitStat Nagasandra), the FitStat gym software, a personal
training marketplace, community events & challenges, and apartment/society training programs — see the
full picture on our About page.
Questions about managed operations
What's the difference between the software and managed operations?
The Standard and Premium plans are the FitStat gym software, which your own team runs: we set your gym up with you, you try it free for 14 days and pay per branch, quarterly, half-yearly, yearly or for 2 or 3 years. Ops Setup, Ops Managed and Ops Partner are services where FitStat's team does the work for you. You can add a service on top of the software at any time.
We use Kore App, not YDL. Can you still manage our operations?
Yes. FitStat is CRM-agnostic. We build a Kore adapter that connects to your existing data and feeds our payroll engine, P&L reporting, and compliance tools. You don't switch CRMs. We connect to what you have.
What does white-label actually mean in practice?
FitStat's name never appears — not to your members, not to your staff, not publicly. All reports, emails, and communications go out under your gym's name or a neutral identity. We sign a formal NDA and a white-label MSA before the engagement begins. A separate premium rate card applies to reflect the additional overhead and zero referral benefit for FitStat.
For Track 2 (negotiated) — what does the branding clause actually say?
The standard MSA includes a branding clause with a blank field for the agreed stance — ranging from "FitStat not mentioned publicly" to "co-branded on digital materials only." It's agreed during onboarding and can be revised with 30 days notice. Rate card doesn't change based on this clause.
What if my CRM has no API or export function?
We fall back to a structured CSV export pipeline — your CRM admin exports data monthly, uploads it to a shared folder, and our system processes it. Less elegant but fully functional. We've designed the system specifically so the downstream outputs (payroll, P&L, compliance) are identical regardless of how data arrives.
How is white-label pricing different from standard?
White-label engagements typically carry a 20–30% premium over the standard rate card. This reflects: higher ops discipline (no FitStat-branded shortcuts), the absence of referral or brand-building value for FitStat, and the legal overhead of an NDA + bespoke MSA. Exact premium is agreed during the proposal stage.
Do you run social media and WhatsApp for the gym as well?
Yes — as an optional add-on from Ops Managed upward. We don't replace your staff's content creation — they shoot and create, we approve, schedule, and maintain consistency. For WhatsApp, we manage three separate groups: members, trainers, and leads, each with a distinct communication approach. For white-label clients (Track 3), we operate entirely under the gym's identity — FitStat never appears in posts, comments, or group messages, and a dedicated SOP governs this.
We already have someone managing our Instagram. Can we still add just WhatsApp community management?
Yes. The Community & Social add-on can be scoped to WhatsApp-only if Instagram and Facebook are already covered. Pricing adjusts accordingly — typically ₹5,000–₹7,000/month for WhatsApp group management alone. Confirm scope on the onboarding call.
